Terms & Conditions

Last Updated: April 20, 2026

Welcome to Shop Velio (http://shop-velio.com/). This website is operated by Shop Velio. Throughout the site, the terms “we,” “us,” and “our” refer to Shop Velio. By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy.

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1. Online Store Terms & Eligibility

By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your state of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.

3. Fulfillment & Supply Chain Disclosure

Shop Velio operates as a modern e-commerce brand utilizing a global fulfillment model. To offer a curated selection of high-quality products at competitive prices, orders are dispatched directly from our international distribution centers. All customer support, brand management, and administrative operations are headquartered in the United States.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more detail, please review our Refund & Return Policy.

5. Pricing and Sales Tax

All prices are displayed in **USD**. Prices for our products are subject to change without notice. We operate on a transparent pricing model where applicable sales taxes are included or calculated at checkout. For US customers, we aim to provide a **Delivered Duty Paid (DDP)** experience, meaning no additional customs fees should be required upon delivery.

6. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to upload or transmit viruses or any other type of malicious code.

7. Limitation of Liability

Shop Velio does not guarantee that your use of our service will be uninterrupted, timely, or error-free. In no case shall Shop Velio, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.

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Contact Information

Questions about the Terms of Service should be sent to us at:

Email: info@shop-velio.com
Administrative Address (Not for Returns):
63 N. Burritt Ave PMB1155
Buffalo, WY 82834
United States