Privacy policy
Privacy Policy
Last updated: April 20, 2026
Shop Velio operates this store and website (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from shop-velio.com or otherwise communicate with us. Shop Velio is powered by Shopify, which enables us to provide these Services to you.
1. Personal Information We Collect
We collect information that identifies or can reasonably be linked to you. This includes:
- Contact Details: Name, billing address, shipping address, and email address.
- Financial Information: Payment card details and transaction history (processed securely via Shopify).
- Device Information: IP address, browser type, and unique identifiers collected automatically through cookies.
- Usage Data: Information on how you navigate and interact with our Services.
2. How We Use Your Personal Information
We use your data to provide, tailor, and improve our Services, including:
- Fulfilling orders and processing payments.
- Providing customer support and responding to inquiries.
- Marketing and advertising (where you have consented).
- Security and fraud prevention to protect our customers and our store.
3. International Transfers & Fulfillment
Shop Velio works with international fulfillment centers to provide a curated selection of products. Consequently, your personal information may be transferred to, stored, and processed in countries outside of the United States. We ensure that such transfers comply with applicable data protection laws and that your information remains secure through recognized transfer mechanisms.
4. Disclosure of Personal Information
We may share your information with third parties for legitimate business purposes, such as:
- Shopify: To power our online store and infrastructure.
- Service Providers: Such as payment processors and shipping partners.
- Legal Compliance: To comply with valid legal processes or government requests.
5. Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with data, please contact us for immediate deletion.
6. Your Rights and Choices
Depending on your state of residence, you may have the right to access, delete, or correct the personal information we hold about you. You may exercise these rights by contacting us at the email provided below. You can also opt-out of promotional communications at any time by clicking "unsubscribe" in our emails.
7. Security and Retention
We retain your personal information for as long as necessary to maintain your account, provide Services, and comply with legal obligations. While we use industry-standard security measures, please be aware that no transmission over the internet is 100% secure.
Contact Information
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Email: info@shop-velio.com
Administrative Address (Not for Returns):
63 N. Burritt Ave PMB1155
Buffalo, WY 82834
United States
Shop Velio – Committed to your privacy and a secure shopping experience.