Legal notice
Legal Notice
This website, shop-velio.com, is owned and operated by Shop Velio. We are committed to transparency and providing a high-quality, reliable shopping experience for customers within the United States.
1. Business Information
- Store Name: Shop Velio
- Official Website: shop-velio.com
- Email: info@shop-velio.com
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Administrative Headquarters:
63 N. Burritt Ave PMB1155, Room 100 East
Buffalo, WY 82834, United States
2. Legal Representation
Shop Velio is a professional e-commerce brand specializing in curated lifestyle products. Our brand management, administrative services, and customer support operations are handled by our management team at our headquarters in Buffalo, Wyoming.
3. Fulfillment & Logistics Disclaimer
Note on Logistics: To ensure a competitive selection of products, Shop Velio utilizes a global logistics network. Orders are fulfilled and dispatched via international distribution centers. All orders destined for the United States are handled on a Delivered Duty Paid (DDP) basis, meaning all import duties are prepaid by us.
4. Important Notice Regarding Returns
The Buffalo, WY address is for administrative and corporate purposes only. This is NOT a return facility. Merchandise sent to this address without a valid Return Authorization Number cannot be received or processed. Please refer to our Refund & Return Policy for correct instructions.
5. Intellectual Property
All content, including text, images, logos, and digital assets found on this website, is the property of Shop Velio and is protected by international copyright and intellectual property laws. Any unauthorized use or reproduction is strictly prohibited.
6. Online Dispute Resolution
We value customer satisfaction. If you have any concerns regarding your purchase, please contact us directly at info@shop-velio.com. We strive to resolve all disputes fairly and efficiently.
Shop Velio – Professionalism and transparency in every transaction.